BrightPath Agent Hub Support

BrightPath Agent Hub is a private daily command center for managing prospects, contacts, appointments, tasks, promises, referrals, and next actions.

Contact Support

Email: pedro.ignacio@brightpathventuresgroup.com

Please include your device model, iOS version, app version, and a description of the issue. Do not email confidential client records, Social Security numbers, health information, or financial account details.

Frequently Asked Questions

Where is my information stored?

BrightPath Agent Hub stores your records locally on your device. The app does not require an account and does not maintain a BrightPath cloud database.

How do I protect the app with Face ID?

Open BrightPath Agent Hub, go to Settings, and enable Require Face ID. Biometric authentication is handled by iOS; the app never receives or stores your Face ID data.

Why am I not receiving reminders?

Confirm that notifications are allowed under:

iPhone Settings → Notifications → BrightPath Agent Hub

Also verify that the reminder is enabled and scheduled for a future time.

How do I export my data?

Open Settings in BrightPath Agent Hub. You can:

Export contacts as a CSV file
Export a complete BrightPath suite file
Import a previously exported BrightPath suite file

Exports leave the app only when you choose a destination through Apple’s share sheet.

How do I restore BrightPath Agent Hub Pro?

Open the Pro subscription screen and select Restore Purchases. Make sure your device is signed in to the Apple Account originally used for the purchase.

How do I manage or cancel my subscription?

Subscriptions are managed by Apple:

iPhone Settings → Apple Account → Subscriptions → BrightPath Agent Hub

Deleting the app does not automatically cancel an active subscription.

Why are Apple Intelligence features unavailable?

Private Briefings require a compatible device, supported language and region, Apple Intelligence enabled, and a supported iOS version. All other app features remain available when Apple Intelligence is unavailable.

Does BrightPath Agent Hub provide professional recommendations?

No. BrightPath Agent Hub is workflow and recordkeeping software. It does not recommend, rank, quote, underwrite, select, sell, or transact insurance or investment products. It does not provide financial, insurance, investment, legal, tax, or medical advice.

How do I delete my information?

Use the data-removal option in the app’s Settings, or delete the app to remove its locally stored data. Copies contained in device backups remain subject to your Apple backup settings.