BillBuffer Support

Welcome to support for BrightPath BillBuffer, your paycheck-to-bill planning app for iPhone and iPad.

Contact us

For technical help, purchase questions, or feedback, please use our BrightPath Ventures Group contact form.

Include:

  • Your device model and iOS or iPadOS version.

  • Your BillBuffer app version.

  • A brief description of the issue.

  • A screenshot, if helpful—with personal and financial details hidden.

Never send passwords, verification codes, bank account numbers, or payment-card information.

Premium purchases

BillBuffer Premium is offered as a one-time purchase, with the price shown by the App Store before you buy.

If you previously purchased Premium and it appears locked:

  1. Confirm you are signed into the Apple Account used for the purchase.

  2. Open BillBuffer’s Settings.

  3. Tap Restore purchases.

You do not need to buy Premium again. Contact us if access is not restored.

Your saved information

BillBuffer stores your plan locally on your device. Plans do not automatically sync between your iPhone and iPad.

Do not delete the app to troubleshoot. Deleting it can remove your saved plan.

JSON exports and PDF plans are read-only summaries, not complete backups that can be imported to restore your information.

Planning and AI features

BillBuffer does not connect to your bank or move money. Its projections depend on the amounts, dates, and assumptions you enter and are not guarantees against overdrafts.

Optional Apple Intelligence features require a supported device and available system model. The core planning tools work without Apple Intelligence.

Troubleshooting

Try closing and reopening BillBuffer, restarting your device, and checking the App Store for updates. If the issue continues, contact us before deleting or reinstalling the app.

BillBuffer provides general planning estimates—not individualized financial, legal, tax, or investment advice.