BrightPath Transcribe Support
Help with iPhone and Apple Watch recording, transcription, saved text, retry, purchases and reviewed exports.
Support
For help, contact pedro.ignacio@brightpathventuresgroup.com. Do not send passwords, sign-in links, or confidential recordings with your support request.
Watch & Saved shows connection status, saved transcripts, retry controls, remaining free uses, and Purchase/Restore. A trial use is charged only after a nonempty Watch transcript is successfully saved. Failed or duplicate deliveries do not use a credit. Ten successful Watch uses are free; additional processing requires Pro.
Recording on Watch does not require leaving the iPhone app open throughout capture. Open Transcribe on the paired iPhone to process queued recordings. Keep microphone permission enabled on Watch and the chosen recognition language supported on the iPhone.
Translation requires the supported Apple Translation platform and model downloads. Specialization requires supported Apple Intelligence hardware/software. Review generated text before using or sharing it.